SEPHORA in Boca Raton, FL Closed now

Reviews about SEPHORA

• ★ ☆ ☆ ☆ ☆

  July 07, 2020, by Kek Lolis
  I had the worst experience at this store. I was shopping and looking at the samples. While I was looking at one of the samples an obnocsious worker comes up to me and rudely screams at me, “DONT TOUCH THAT PUT IT BACK!!!!” While giving me the dirtiest look ever. Not only is this unprofessional, but it is extremely unbelievable that Sephora employs such nasty workers and pays them to act this way. Mind you the “non sample” was already opened, in the sample section, and had the “try me” sticker on it... This woman ruined my experience at Sephora and I ended up leaving buying nothing. I was unable to get the woman’s name because she was not wearing a name tag however she was older, wearing red lipstick, and glasses. If you do go to this store avoid this woman at all costs. I will never return to this store again because of this individual. I really hope Sephora corrects this issue with this woman so I am able to shop there again.
• ★ ★ ★ ★ ★

  June 26, 2020, by Cristine Samuelson
  Keisha went above and beyond the service I expected. I had been in a Sephora before, but never bought anything until today. I have severe skin allergies, dry skin and extremely sensitive skin. I have had the hardest time finding makeup that doesn't irritate my skin. I walked up to the beauty bar to ask for help finding products and ended up joining a beauty class for a winged-eye liner look. The teacher, Dane made sure to replace all of the sample products for me so that they were hypo-allergenic and good for sensitive skin -- HUGE WOW FACTOR. After the class was over, Keisha spent over 45 minutes to an hour with me. She listened to my skincare and makeup struggles and found me the perfect products. I am also very specific in any beauty products that I use - they HAVE TO BE cruelty-free. Keisha did a full face makeover and tutorial with me to teach me how to use all of my new products. She was honest and didn't just try to push random products on me that I didn't need. She kept the tutorial relevant to me and really made me feel so special. She hand-picked all of the products for me and rang me up so I didn't have to wait in line. She also consulted with multiple people on her team and made me feel like she really cared about me. She even signed me up to be a beauty insider and created a special profile where I could find all of the recommended products. I couldn't have been any more pleased or felt any more special. Because of the help and attention I received today - I will continue to shop at Sephora for many years. Everyone of the associates was friendly and helpful. I can't say enough nice things about Keisha! Great job and thank you!!!